Skype for Business on Mac runs on OS X El Capitan or later versions. To find out which OS version you have, from the Apple menu, click About This Mac.
Hi OwenBriant,For your issues, I need to confirm some information as following:1. For the issue 1 and issue 2, if they occurs on Skype for Business client or Skype for Business web app? Since the external mic/speaker can work in Skype for Business, please confirm that the default microphones can work for others audio/video applications.For issue 2, may I know if the issue happens to specific one user or all users? If the issue happens to specific on user, please also check if he/she cannot see shared screen from anyone else.2.
For cannot install Skype for Business Web App plug-in, you can refer to following article:If the issue persists, may I know if you get any error when you run installation?3. For issue 4, have you tried with a different browser? If it happens to all browsers, would you mind proving us the crash report here?Besides, I would like to know your Mac OS version that have above issues? And also please confirm you have installed latest version of Office (Skype for Business client).
To upgrade your Office version, please refer to following link:Thanks,Iry. Hi OwenBriant,For your issues, I need to confirm some information as following:1. For the issue 1 and issue 2, if they occurs on Skype for Business client or Skype for Business web app?
Since the external mic/speaker can work in Skype for Business, please confirm that the default microphones can work for others audio/video applications.For issue 2, may I know if the issue happens to specific one user or all users? If the issue happens to specific on user, please also check if he/she cannot see shared screen from anyone else.2. For cannot install Skype for Business Web App plug-in, you can refer to following article:If the issue persists, may I know if you get any error when you run installation?3. For issue 4, have you tried with a different browser? If it happens to all browsers, would you mind proving us the crash report here?Besides, I would like to know your Mac OS version that have above issues?
And also please confirm you have installed latest version of Office (Skype for Business client). To upgrade your Office version, please refer to following link:Thanks,IryHiI do not have a Skype for business account but several customers I work with do, and up until the last few months running meetings using the web app option was fine. If I try to login using the Skype for Business desktop app it expects me to have a clientlogin (which I do not have).My default set up works fine on many other conferencing/callings apps including Zoom, Webex, Google Hangouts, Skype (not the business version), MS teams, Slack, Facetime.The issue is occurring with all the mac users I have asked in our company so far (10).I have tried with different browsers (chrome and safari).I am on Mac Mojave 10.14.I sent a crash report recently - would you prefer I paste it into this thread?thanksOwen. Hi Owen,Based on my experience, for MacOS Mojave, there is a new feature for audio application accessing:System Preferences Security & Privacy Privacy.
Then select Microphone in the list. If the Skype for Business web app or your browser shows up there, click the check box to enable it.As you mentioned, the issue happens to all Mac users in your company you asked, may I know if all of these users are using Skype for Business web app?
Have you tried to change another network environment to check the outcome?For the crash report, you can paste it to a Word or Text document and send it to us in.Thanks,Iry. As Iry Chen pointed out, if you are using OSX Mojave 10.14, there is a new feature for audio application accessing: System Preferences Security & Privacy Privacy. Then select Microphone in the list. If the Skype for Business web app or your browser showsup there, click the check box to enable it. I guess it is not checked by default.I tried everything else (video, sound, clean re-install, IT help) but the only thing that worked was checking the video checkbox in Security & Privacy. While you are there, also check that the sound checkbox for Skype for Business is selected.ThanksRaj.
Note: Some features described here might not be available in your organization. Check with your Skype for Business administrator (usually the person who provided your user IDand password) if you’re not sure. What features have changed in Skype for Business on Mac?Read about the features that are available in. Does Skype for Business on Mac run on my version of Mac OS?Skype for Business on Mac runs on OS X El Capitan or later versions. To find out which OS version you have, from the Apple menu, click About This Mac.See other.
How do I join a Skype for Business meeting on a Mac?You can join a meeting right from the Skype for Business on Mac main window, without having to go to Outlook. How do I share my desktop to others in a meeting?It's easy to share your desktop with other people in a meeting by clicking the button. You need to be a presenter in a meeting to share your screen. If the option appears dimmed, ask one of the presenters to give you presenter access.
Why don't I see a Join button next to a meeting?Make sure the meeting is set up as an online meeting. If it is, in the Skype for Business main window, click on the meeting you want to attend to make the Join button appear.
I have recurring meetings that were scheduled in Lync for Mac. Do I need to cancel and reschedule them or run an update to change them to Skype for Business on Mac meetings?No, you do not need to cancel and reschedule your meetings that were scheduled in Lync for Mac. Your meeting invitations will still work.
Are the phone numbers the same for dial-in conferencing on Skype for Business on Mac as they were on Lync for Mac?Yes. The phone numbers will remain the same for Skype for Business on Mac. I am on Skype for Business on Mac, but will invite users that still have the Lync for Mac.
Will they be able to join the meeting?Yes. When users join the meeting, they will join on whichever client (Lync or Skype for Business) is installed on their system. If a user does not have either product, they will be prompted to install the Skype for Business Web App. Can I use the Meet Now feature with Skype for Business on Mac?Yes. On the menu bar, click Conversations Meet Now.
Where can I find help topics about Skype for Business on Mac?On the menu bar, click Help Skype for Business Help. Can I add and remove contacts?Add and remove contacts feature is supported for users on Microsoft 365 and Skype for Business Server 2015. It is not supported for Lync Server 2013. Is there a feature list that compares Skype for Business on Mac to Lync on Mac and other Skype for Business clients?If you have Skype for Business Server 2015 and Microsoft 365, see the Skype for Business on Mac column in.If you have Lync Server 2013, see the Skype for Business on Mac column in. Admin: How do you increase the auto-accept period on Mac client?If server-side conversation history is turned off in your organization, by default, the Skype for Business on Mac client will auto-accept incoming messages if the message arrives within 5 minutes of the Mac client being active.
This helps ensure the sender does not get the following error: “We couldn't send this message.” After 5 minutes of any activity, the Mac client does not auto-accept the messages to ensure mobile endpoints are able to accept incoming messages as necessary. To increase/decrease the time to auto-accept on the Mac client from the default 5 minutes, follow either of these steps:.Create a configuration profile with the appropriate key and value and install it on a managed Mac.
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